Service Delivery Policy
Nothing is physically shipped. Taxifo is software delivered over the internet. There is no courier, no tracking number and no delivery charge, and this page exists because payment aggregators ask every merchant to state a delivery policy.
What is delivered
Access to the Taxifo application at app.taxifo.com, in any modern browser on a phone or a desktop. The same set of bills appears wherever you open it. Native apps for iPhone, iPad, Android and Mac are in testing; they become part of the service when they ship, at no extra charge.
When
- Existing customers of a CA firm: immediately on payment being confirmed — access is enabled within minutes, and in practice at once.
- New businesses being introduced to a firm: we call you back within one working day of your enquiry. Access follows once you and the firm agree the engagement, normally within 2 working days.
Where a delay is on our side we will tell you, rather than letting you wonder.
How you know it has been delivered
You receive confirmation at the email or phone number on the account, and signing in at app.taxifo.com is itself the proof. If you have paid and cannot sign in, write to hello@taxifo.com and we will sort it out or refund you under the refunds policy.
Territory
Taxifo is built for Indian GST and is sold in India. Fees are billed in Indian Rupees (INR).